VPS / Dedicated Server FAQ's
  • How long does it take to get the Server setup?

    Servers are usually deployed within 48 hours of payment confirmation. During business hours your server may get setup in couple of hours. After business hours it might take about 24 hours to get processed.

  • Can you transfer/migrate my website from my existing provider?

    Yes, we will take care of the migration for you if you subscribe for our Managed Support option. Please visit our migration page to know the limitations and other details.

    Which operating systems are supported?

    We support CentOs, Ubuntu, Debian, Fedora, Windows Server 2008 R2 and Windows Server 2012 R2

  • Which control panel options do you provide?

    We provide cPanel/WHM, /Webmin/VirtualMin & WebSitePanel. Managed support options are only available with cPanel/WHM and WebSitePanel.

  • What is the network port speed and limits on bandwidth/data transfer usage?

    Data transfer is unlimited on 100Mbps shared port. On a shared port the network throughput would vary depending on other users usage, load and peak time. Should you require guaranteed network throughput and bandwidth? we also have metered data transfer options on dedicated network port.

  • Are there any limitations and restrictions to use the server?

    Yes below given services and contents are not allowed to be run/hosted on our servers :-

    1. Game Servers
    2. Public VPN Service
    3. Proxy Servers
    4. Mass Mailing/SPAMMING
    5. Adult Content
  • What is your suspension/termination policy for overdue accounts?

    If any VPS remains overdue for more than 2 days, the account will get suspended including all of subscribed services. Post account suspension if we do not receive due payment in 3 days, the whole account including all of subscribed services will get terminated and all of data will be removed from the servers.

    If any Dedicated Server account remains overdue for more than 5 days, the account will get suspended including all of subscribed services. Post account suspension if we do not receive due payment in 3 days, the whole account including all of subscribed services will get terminated and all of data will be removed from the servers.

Created: 05-May-2024 09:09 PM
Last Update: 2024-05-05 09:09 PM
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